Returns & Exchanges

At OLGA TOYS AND PERFUMES, we want you to be delighted with your purchase. If you are not completely satisfied, you may return unopened and unused beauty products or toys within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original, unopened packaging, ensuring that perfume seals are intact and toy boxes are undamaged.

• 3.
  Ship the Items

  Affix the provided shipping label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.